1st week at XeerSoft

On 8th January 2013,

I started to pick up my first called form customer.

At the same time, I have to practice xeersoft EDI system to solve customer problems. Updating my activities in the Google calender.

On 9th January 2013,

On the early day I have to install all the software required for practicing the system.

Next, I have to follow the Annual General Meeting (AGM) 2013 which that located at Pandan Lake. I feels that I'm the lucky person to have into the AGM which is it will be held once in a year and the Melacca branch also comes too. The content of the AGM is review the last year statistic and performance and target for the 2013.

On 10th January 2013,

I have been told to help them to replace the blade server from our company to the data center. From that I can see how does the blade server looks like. after that, I proceed to my work, EDI support calls. I have to attend the intern meeting every week and the day is on Thursday. I learn to create the intern meeting invitation using email. The intern meeting is more on personal sharing during the intern at XeerSoft. The intern meeting is participated by one mentor from the senior and all the intern students.

On 11th January 2013,

I have to update my Google calender. Senior asking for help to do some accounting checking. I go lunch early to send my duty notification and my Final Year Project chapter 1-5 to my supervisor and my second assessor. Next, I learn to use new software which is Teamviewer to remote customer when he/she are facing the problems. I also learn how to edit the billing template.