On 21st January 2013
On that day I learns how to calculate weekly email supervisor percentages. Email supervisor summary is calculate every week on Friday or Monday every week. The range for calculate email supervisor is (Saturday – next Friday) .There are several types of email labels which are action-action, replied on the same day, replied on 1-2 days and replied back on 3 or more days.
Formula to calculate email supervisor is :
Total email = Same Day + (1-2 Days) + 3+ Days + action/action
Percentage = ((Total Email – action/action) / Total Email ) * 100%
For example :
Calculate the percentage of summary the email replied within the week.
Total email = Same Day + (1-2 Days) + 3+ Days + action/action
= 66 + 13 + 12 + 16
= 107
Percentage = ((Total Email – action/action) / Total Email ) * 100%
= ( ( 107 – 16 ) / 107 ) * 100 %
= 85.05 %
Therefore, the percentage of email replied within the week is 85.05 %
- After that I continued to EDI support calls and at the end of the work hours, I go to help the previous intern for completing their project at Xeersoft before the training ends.
On 22nd January 2013
I continued to cleaning the fun room inside the office. Next, I go back to work for EDI support calls. After that, there is an open ceremony reception for fun room and the reception is celebrated with our manager. At the afternoon, I used to manage the hardware and stock checking for the devices in the our department. I have to check whether the devices can be used or cannot. I have to jot down the records and sent it to the senior.
On 23rd January 2013
On that day, like usual I just stanby for EDI support calls. if there is a problem need to be solved from received calls then i will try to solve their problems as soon as possible. Next I just continue the current task for hardware checking for the whole day. After that i have to attend the General meeting for all departments. I have to introduce my self officially during the meeting and get some point of view from senior and the supervisor.
On 24th January 2013
Public holiday for Maulidur Rasul.
On 25th January 2013
As usual, I go for the EDI support calls for the whole day.
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